FlashFX Privacy Policy

Introduction

This Privacy Policy describes how FlashFX collects, uses, processes, discloses, and protects personal information when you use the FlashFX platform and related services. FlashFX is operated under the jurisdiction of the Italian Republic and complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Italian data protection laws.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

1. Data Controller and Contact Information

1.1 Identity of the Data Controller

FlashFX operates as the data controller for the purposes of data protection legislation. Our operations are based in Italy, and we process personal data in accordance with applicable European Union and Italian laws.

1.2 Contact Information

• Service Name: FlashFX
• Email Address: support@flashfx.app
• Country of Operation: Italy

2. Information We Collect

2.1 Personal Information Provided by Users

We adhere to the principle of data minimization and collect only the minimum amount of personal information necessary to provide and maintain our Services:

• Email Address: Your email address is collected when you create an account on the FlashFX platform. This serves as your unique identifier and primary means of communication with our Services.

2.2 Information We Do Not Collect

To further protect your privacy, we explicitly do not collect:

• Payment Information: All payment transactions are processed by third-party payment service providers
• Detailed Personal Profile Information: Beyond your email address, we do not collect full name, postal address, telephone number, date of birth, or demographic information
• Email-Based Analytics: We do not perform behavioral analytics, profiling, or tracking based on your email address

3. Legal Basis and Purposes of Processing

3.1 Legal Basis for Processing

Under the GDPR, we process your personal data based on:

• Contractual Necessity (Article 6(1)(b) GDPR): Processing your email address is necessary for account creation and management
• Legitimate Interests (Article 6(1)(f) GDPR): Maintaining platform security, preventing fraud, and improving our Services
• Consent (Article 6(1)(a) GDPR): For promotional or marketing communications with your explicit consent
• Legal Obligation (Article 6(1)(c) GDPR): To comply with legal obligations under Italian or EU law

3.2 Purposes of Processing

• Account creation and management
• Authentication and access control
• Essential service communications
• Customer support
• Platform security
• Legal compliance
• Promotional communications (with consent)

4. Cookies and Tracking Technologies

FlashFX uses only essential technical cookies that are strictly necessary for the operation of our Services:

• Authentication Cookies: Verify your identity and maintain your logged-in status
• Session Management Cookies: Manage your active session
• Security Cookies: Protect your account from fraudulent activity

We do not use advertising cookies, analytics and profiling cookies, or third-party marketing cookies.

5. Disclosure of Personal Information to Third Parties

We do not sell, rent, lease, or trade your personal information to third parties. Your email address may be processed by carefully selected service providers:

• Email delivery services
• Cloud hosting and infrastructure providers
• Payment processors
• Security and fraud prevention services

We do not share your information with third-party advertising networks or marketing platforms.

6. International Data Transfers

FlashFX operates under the jurisdiction of the Italian Republic. Where we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place through Standard Contractual Clauses and additional security measures.

7. Data Retention

Your email address and account information are retained during your active use of FlashFX. You may delete your account at any time through the account settings, which will immediately remove your personal data from our active databases.

8. Protection of Minors

FlashFX is not directed to children under the age of 13 years. Use by individuals under 13 is strictly prohibited. Users between 13 and 18 may use the Services with parental supervision recommended.

9. Your Privacy Rights Under the GDPR

You have the following rights:

• Right of Access (Article 15): Obtain confirmation and access to your personal data
• Right to Rectification (Article 16): Request correction of inaccurate data
• Right to Erasure (Article 17): Request deletion of your personal data
• Right to Restriction (Article 18): Request restricted processing of your data
• Right to Data Portability (Article 20): Receive your data in a machine-readable format
• Right to Object (Article 21): Object to processing based on legitimate interests
• Right to Withdraw Consent (Article 7(3)): Withdraw consent for marketing communications
• Right to Lodge a Complaint (Article 77): File a complaint with the Italian supervisory authority (Garante per la protezione dei dati personali)

To exercise your rights, contact us at support@flashfx.app. We will respond within one month.

10. Updates to This Privacy Policy

FlashFX reserves the right to update this Privacy Policy at any time. Material changes will be communicated via email or in-platform notification. Continued use of the Services constitutes acceptance of the updated Policy.

11. Contact Information

For questions or to exercise your rights, contact us at:
Email: support@flashfx.app
Service Name: FlashFX
Country of Operation: Italy