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Shadow or glow effects are not visible

Shadows and glow are separate effects but they fail for overlapping reasons — both need a non-zero opacity and a non-zero radius, and both are composited into the element before element opacity and blend mode are applied. When neither renders, look at the element-level controls first.

Symptoms

If one or more of these match what you are seeing, you are on the right page.

  • •Both shadow and glow sections are configured but the element is unchanged
  • •The effects work on one element and not another
  • •The effects disappeared after changing a blend mode
  • •The effects show on the canvas but not in the export

Causes and fixes

Ordered from most to least likely. Work down the list — each cause is paired with what to do about it.

  1. 1

    Element opacity is low or zero.

    Element opacity composites all fills, the stroke, shadows and glow as a single unit. Raise it, then adjust the individual effect opacities.

  2. 2

    Both effects have zero radius and zero offset.

    Each needs somewhere to fall. Set a blur radius and, for shadows, an offset — a zero-radius shadow with no offset is hidden behind the element.

  3. 3

    A group blend mode is isolating the element.

    A group with any blend mode other than Pass-through composites its members internally before blending. Set the group to Pass-through so effects interact with layers below as expected.

  4. 4

    GPU memory pressure has reduced effect quality.

    Effects that need offscreen buffers can be de-prioritised when VRAM is constrained. Check the Performance panel under View → Performance, and reduce simultaneous buffer-requiring effects.

Still stuck?

If none of the causes above match, contact support with the steps to reproduce the problem, your browser and version, and any message from the browser console. You can reach us at support@flashfx.app.

Contact Support