Project cannot be created

Symptoms

If one or more of these match what you are seeing, you are on the right page.

• •The new project dialog accepts settings and then returns to the dashboard
• •An error appears immediately on clicking Create
• •Creation works after deleting an old project
• •The account indicator shows storage near its limit

Causes and fixes

Ordered from most to least likely. Work down the list — each cause is paired with what to do about it.

1. 1

   The cloud storage quota is exhausted.

   The free tier provides 50 MB across all projects. Export a .flashfx backup of anything you want to keep, delete it from the dashboard, and try again — or move to a paid plan for additional storage.

2. 2

   Guest mode has filled the browser local storage quota.

   Guest projects share the browser quota, typically 5–50 MB. Sign in to move storage to the cloud, which also makes projects available on other devices.

3. 3

   The session has expired.

   Sign out and sign back in. Projects are protected by row-level security tied to the account, so a stale session cannot write.

4. 4

   The canvas dimensions requested are not valid.

   Start from one of the built-in canvas presets to confirm creation works, then adjust dimensions on the created project in Canvas & Project Setup.

Related pages