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DuckDuckGoGrouping is Ctrl+G and requires at least two selected elements. Ungrouping is Ctrl+Shift+G. Both preserve every individual property and keyframe — ungrouping never discards animation.
If one or more of these match what you are seeing, you are on the right page.
Ordered from most to least likely. Work down the list — each cause is paired with what to do about it.
Select two or more, then press Ctrl+G. Shift+click in the Layer Panel or marquee-select on the canvas to build the selection.
This is expected — members return one level up. Ungroup repeatedly to reach the top level.
Unlock it in the Layer Panel. A locked element cannot join the selection.
Group and member transforms compose — a member at (100, 50) inside a group moved to (200, 0) renders at (300, 50). Nothing moved on grouping; the coordinates are now relative.
If none of the causes above match, contact support with the steps to reproduce the problem, your browser and version, and any message from the browser console. You can reach us at support@flashfx.app.
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