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DuckDuckGoThe eyedropper lives inside the color picker — it is not a toolbar tool. Open the picker, then click the eyedropper icon or hold Alt. It samples the rendered canvas, which means it reads the composited result of all visible layers, not the raw value of any one layer.
If one or more of these match what you are seeing, you are on the right page.
Ordered from most to least likely. Work down the list — each cause is paired with what to do about it.
The eyedropper is only available while the picker is open. Open it first, then click the eyedropper icon or press Alt.
The eyedropper reads the rendered canvas including every visible layer, blend mode and effect. Hide the layers above the one you want to read in order to sample it directly.
The default is an exact 1×1 sample, which picks up noise on textured or grainy areas. Change it to 3×3, 5×5 or 11×11 averaging in the eyedropper settings for a more representative result.
Sampling is scoped to the rendered canvas. Import the reference image into the project if you need to pick colors from it.
If none of the causes above match, contact support with the steps to reproduce the problem, your browser and version, and any message from the browser console. You can reach us at support@flashfx.app.
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