Custom color palette cannot be saved

Symptoms

If one or more of these match what you are seeing, you are on the right page.

• •Saved colors are gone after reopening the project
• •A palette built in one project is missing in another
• •Colors disappeared after clearing browser data
• •The + button appears to do nothing

Causes and fixes

Ordered from most to least likely. Work down the list — each cause is paired with what to do about it.

1. 1

   The colors went into Recent Colors rather than a palette.

   Recent Colors is a rolling list of the last 16 used in the session and is not saved. Click the + button in the Project Palette section to store a color deliberately.

2. 2

   The color was saved to the project when you wanted it account-wide.

   Shift+click the + button to save to the Global Palette, or right-click an existing swatch and choose Move to Global Palette. Global swatches persist across every project on the account.

3. 3

   You are working in Guest mode.

   Guest mode stores everything in browser local storage, so palettes are lost when browser data is cleared. Create a free account to store palettes server-side.

4. 4

   The project has not synced since the palette changed.

   Project Palette entries are saved with the project. Press Ctrl+S and wait for the sync indicator to read Saved before closing the tab.

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